Recent Posts

Your Toilet Overflowed...Now What?

6/21/2018 (Permalink)

Water Damage Your Toilet Overflowed...Now What? From sewer damage and a malfunctioning toilet to foreign objects and too much toilet paper, an overflowing toilet can happen to anyone.

It's the last thing you want to happen, but sometimes you can't avoid it—your home in Mesa, AZ, has a flooded toilet. Whether it's from sewer damage, clogged pipes, or a malfunctioning toilet, there's still a mess to clean up. So, what do you do? Follow these four steps.

1. Turn off the water. The first thing to do is twist the turn-off valve located at the base of your toilet to stop the flow of water. If your toilet doesn't have one or you're unable to twist it completely, remove the tank lid and place the "ball" or "float" into a resting position until water ceases to fill. You should also ensure there are no electronics, cords, or outlets exposed to the water. If there are, leave the room immediately and use the circuit breaker to turn off the electricity.

2. Check for obvious obstructions. A mass of toilet paper or a foreign object may have been mistakenly flushed. Use a toilet plunger and attempt to remove the blockage. If there is no blockage, sewer damage may be the cause of your issue.

3. Clean the area. Clean up as much as you can, taking extra care to treat anything the toilet water touched. If the toilet is not on the ground floor, check the room below it, too. Make sure to wear rubber gloves and thoroughly wash any bath mats or towels that got wet in the process. If something was damaged by the water and you're unable to clean it yourself, contact a local water damage restoration company to avoid throwing these items away. They'll have the tools needed to restore cabinets, fabrics, and other items you can't clean properly.

4. Call the professionals. If you're unable to fix your flooded toilet yourself, call for help. If a plumber can't locate the source of the overflow, you may need to contact the sewage company directly.

From sewer damage and a malfunctioning toilet to foreign objects and too much toilet paper, an overflowing toilet can happen to anyone. Follow these four steps to save your home—and yourself—from unnecessary stress. For more information, visit

Be Proactive To Protect Against Plumbing Problems

6/20/2018 (Permalink)

Commercial Be Proactive To Protect Against Plumbing Problems Plumbing problems don't have to catch you unprepared.

Plumbing problems are often some of the most uncomfortable and unpleasant to deal with, but there are steps you can take to avoid them. One of the first steps to protecting your Mesa, AZ, business is identifying the proper type of commercial plumber. Some professionals focus on industrial systems, and others focus on restoration services.

Recognize the Potential for Trouble

There are many types of plumbing issues that could affect your business if you don't take preventative actions:

• Plugged toilets
• Clogged drains
• Dripping faucets
• Leaky pipes
• Buried pipes broken by tree roots

Set Up Routine Maintenance

The next step to protecting your business from any of these damages, including a broken pipe or water main, is to establish a routine maintenance schedule. This should include assessments of the whole system, answers to your questions, and routine repairs as necessary. For instance, a leaky faucet may seem to be just an annoyance, but it should be a priority if you don't want to face more expensive plumbing problems.

Schedule Inspections for the Water Heater

Professionals should also take a look at your water heater during their service visits. If the water temperature is hard to control, your water heater may need attention. However, you should not attempt repairs on the heater. Fidgeting with the wrong valve or component could lead to an explosion. It's always best to turn this repair over to a professional.

Know What To Expect

The third proactive step to avoid plumbing trouble is paying attention to the normal sounds and smells of your business. A slow drip of water within the walls can lead to unexplained odors and an increase in your utility bills. Contact plumbing or restoration professionals whenever confronted by unexplained rattles or bumps and by unpleasant smells. These could all be signs of unseen trouble.

Plumbing problems don't have to catch you unprepared. Decide now that you'll protect your business and surrounding property by taking preventative actions. For more information, visit

How To Restore a Flooded Basement

6/14/2018 (Permalink)

Storm Damage How To Restore a Flooded Basement Prepare for a flooding event in advance.

Getting water out of a flooded basement in commercial buildings becomes much easier with the right equipment. Specialized pumps can help empty water, even if it is filled with debris. When removing water from your flooded basement or lower levels in Mesa, AZ, it is important to follow safety protocols. Water should not be pumped out during a storm. Instead, it is best to wait until the water levels stop rising, and then employ the correct tools to do so. Restoration efforts should include the following three steps:

? Empty the space of furnishings.
? Pump the water out.
? Dry and restore the area.

Pumping Out Water

There are a few kinds of pumps used in water removal, depending on the situation. Sump pumps are used in basements with a water-collecting sump area. Basements that are flooded regularly are good candidates for having a sump pump installed to ease the cleanup. Otherwise, a trash pump might be used. Trash pumps process solids and debris commonly found in floodwater, like twigs, muds, sand, and silt. Finding a restoration company with knowledge and experience in the equipment needed for your situation is the best choice to get a basement back in shape.

Basement Restoration

In order to return a basement to its former condition, several cleaning methods are worth considering:

? Carpet or floor cleaning
? Dehumidification
? Odor removal

A truck-mounted carpet cleaner is powerful and thorough, using energy from the vehicle itself to power the cleaning mechanisms, and outfitted with its own waste tank, which makes disposal of its wastewater much more convenient. Moisture-level monitoring throughout the repair is another process to ask your restoration company about, as it can help assure that all water has been removed.

Prepare for a flooding event in advance. Doing some basic research on basement flood repair and the equipment used in the process can help in deciding what cleaning and restoring processes are necessary for a given basement flood. For more information, visit

3 Facts Every Company Owner Should Know About Business Insurance

5/18/2018 (Permalink)

Commercial 3 Facts Every Company Owner Should Know About Business Insurance Protecting your Mesa, AZ, business from fire, flooding and other disasters with commercial insurance is probably a high priority for you.

Protecting your Mesa, AZ, business from fire, flooding and other disasters with commercial insurance is probably a high priority for you and one of the most effective ways to guard your investment. However, if you only recently stepped into the world of entrepreneurship, you may not be familiar with business insurance or how to purchase a policy that suits your company’s needs. Before you sign on with an agent, you may want to first understand some important facts about coverage so you can make the best policy choices possible.

1. Location Matters

When you first start to browse insurance for your business, it is important to consider the building’s location. Crime rate, the availability of fire crews and possible flood risk may all be factors in what you pay for your policy. For example, if your building is in an area at or near sea level or near a large body of water that is capable of flooding, your policy may be costlier than one for a building with a lower risk.

2. Consider Your Building’s Construction

The overall construction of your building can affect the details of any commercial insurance policy you are offered. If you have only recently purchased a building and want to make some improvements and additions, it is important to discuss them with your insurance agent first. Using flame-retardant material and having your building’s fire risk gauged by a fire damage and restoration company can lower the cost of your premiums.

3. Employment Risks May Affect Premiums

The type of business you run may affect the type of coverage available to you. For example, if your employees perform high-risk work with machinery, such as a deli, you may need to buy additional insurance to cover them as well as the building. You may want to let your agent know about any possible dangers so you can purchase coverage that suits you.

Finding the right commercial insurance for your Mesa, AZ, business can be a challenge. However, when you understand a few basic facts about how to find the right policy, you can have peace of mind that your building and property are covered. For more information, visit

Why Doesn’t Mold Go Away on Its Own?

5/16/2018 (Permalink)

Mold Remediation Why Doesn’t Mold Go Away on Its Own? Most homeowners lack the proper resources for effective mold detection and cleanup, and home removal is only partly effective in stopping the spread.

Some things you can wait out – but mold isn’t one of them. Black mold isn’t just pervasive; it’s invasive and can cause you significant problems if you don’t head it off at the pass. Mold won’t disappear if you just wait long enough for it to go away on its own. This is a problem you have to actively tackle with mold cleanup and remediation, especially if your home in Mesa, AZ, has a moisture problem.

So Just Why Is Mold So Hard To Get Rid Of?

The reason mold is so hard to get rid of is because even when you can’t see it, it never goes away. Mold exists in your environment as spores; as long as those spores don’t begin to sprout into fungal growths, there’s little to worry about. But it doesn’t take much to start black mold’s growth cycle; the smallest amount of moisture combined with organic matter such as fabrics, wood, drywall, and food can cause mold to begin to grow. Common sources of moisture leading to mold include the following:

• Leaking windows and roofs
• Burst or leaking pipes
• High humidity from environmental factors or shower steam
• Condensation from malfunctioning appliances
• Flooding from natural disasters such as hurricanes

Any one of these factors can create an environment ideal for mold to breed and spread throughout your household, including in hidden areas where it might not be readily visible.

How Can You Prevent Mold, Then?

The best way is to keep your home dry. Drying the home won’t be enough to get rid of the existing black mold, though. Generally, the only way to do this is through mold remediation and cleanup, usually by hiring special services and professionals who specialize in mold removal. Most homeowners lack the proper resources for effective mold detection and cleanup, and home removal is only partly effective in stopping the spread and preventing a reoccurrence. For more information, visit

Prevent Lint Fires by Cleaning Your Dryer Vent

5/11/2018 (Permalink)

Fire Damage Prevent Lint Fires by Cleaning Your Dryer Vent Preventing a lint fire is not exclusive to indoor tasks. Precautions should be taken outside as well.

A home clothes dryer fire can be an expensive disaster. There are 2,990 such fires reported in the U.S. annually. These preventable fires cause over $35 million in property damage each year. You may be certain that this could never happen to you, especially if you have top-of-the-line equipment, but your dryer vent could put you at risk. Being proactive by learning how often your dryer vent should be cleaned will keep your home in Mesa, AZ, safe. Here are three tips for properly maintaining a safe dryer.

1. Be Consistent

You can easily prevent a lint fire by cleaning your vent often. This simple task can save you a lot of money and heartache. Make it a habit to check the vent every time you do a load of laundry. It is also important to not neglect the back of the dryer, as it is an easy place for lint to build up over time. If cleaning by hand is not doing the trick, use a nylon brush for a more thorough clean.

2. Take the Extra Steps

It is important to take every precaution in regards to keeping your home safe. Less frequent but more intensive dryer cleaning tasks such as snaking the dryer exhaust every three months and regularly having the dryer professionally cleaned are important. It is also a good idea to unplug your washer and dryer if you will be away from your home for more than a week. You should have the number of the nearest fire restoration company on hand in the event that a fire does occur.

3. Check Outside, Too

Preventing a lint fire is not exclusive to indoor tasks. Precautions should be taken outside as well. Make sure that elements such as rain and snow do not damage your dryer by putting a covering on outside wall dampers. It is also important to make sure that outdoor vents do not get blocked by insect or animal nests. Use these tips to reduce the chance of a lint fire in your Mesa, AZ, home. For more information, visit 

How Can You Stay Safe During Mold Removal?

4/30/2018 (Permalink)

Mold Remediation How Can You Stay Safe During Mold Removal? Give SERVPRO a call if you notice mold growing in your home or business.

When the mold removal procedure takes place, you should take the necessary steps to contain mold in your building and keep you and your co-workers safe. Black mold can be potentially harmful, so it is important to know what you should do if mold is present.

1. Call a Professional

If you suspect mold growth is present in your building, call a professional in Mesa, AZ to begin the removal process. They will then be able to determine the damage. Mold can appear and spread within 48 hours of water damage, so it is recommended to get help immediately. A specialist should walk you through the steps he or she will take to contain the mold and protect the people present.

2. Use Barriers

To keep mold exposure to a minimum, your mold specialist will separate contaminated areas from work spaces with an airtight barrier, using negative pressure to filter the air out of the contaminated area and bring in fresh air. This helps to get rid of spores and makes it safer for people in the building. You may also be advised to turn off heating and cooling systems to prevent the further spread of spores. You might also need to designate a decontamination area, such as an unused bathroom, for mold specialists to remove their protective clothing before leaving contaminated areas.

3. Remove Mold

The air filtration is still taking place while mold removal begins. Special chemicals are used to prevent further spreading or to keep mold from coming back. Specialists will dispose of contaminated objects, such as insulation, baseboards and drywall. People in the building will need to clean and disinfect their personal items, such as clothing and furnishings, that may have come in contact with the mold. Professionals will then test the air for spores to determine if the areas were thoroughly filtered.

Mold growth is common where there is moisture. Frequently inspect areas where it may grow to catch it early or prevent it. Mold removal is not a job for just anyone, however. Leave that to the professionals who know the safe and effective ways to get rid of it. Visit
 for more information on mold. 

Fire Damage Equals Water and Smoke Damage

4/29/2018 (Permalink)

Fire Damage Fire Damage Equals Water and Smoke Damage A damaged home in Mesa, AZ

If you have a fire in your home in Mesa, AZ, the blaze will burn up anything in its path, but after the inferno is put out, there will be more to worry about than just fire damage. Water damage and smoke damage also occur, and their effects can destroy many of your belongings. Consider the impact of water and smoke damage as you begin plans for your post-fire cleanup.

Water Damage

Firefighters will use multiple gallons of water per minute spraying from a fire hose or multiple hoses to put out the flames. This means your home and its contents in the area of the fire will become waterlogged, just as if your home were flooded. Quickly ridding your home of that standing water will require special equipment, such as sump pumps. 

It’s also important to dry out your belongings as soon as possible. There are a few reasons for this, but the long-term concern is preventing mold from growing. However, you also need a dry area to avoid electrical shock hazards. You cannot begin to rebuild until you have all the fire damage cleaned up and dried out. 

Smoke Damage in Mesa, AZ

4/29/2018 (Permalink)

How does smoke get all over the house?

Smoke moves its way about your whole home and isn’t just confined to the area where the fire is. Smoke damage can be extensive, and smoke odor remediation requires filtering the air and dry cleaning clothing, among other treatments. Failing to clean up smoke damage can create health hazards or make the home an unsuitable place to inhabit. 

Trying to handle the fire cleanup can be difficult on your own. It is almost always best to hire a company in Mesa, AZ, that specializes in fire damage restoration. Their technicians will have the tools and the knowhow to clean your home properly, and ensure it is safe and comfortable for you and your family to live in. 

Call SERVPRO of Mesa East and have your home cleaned of smoke "Like it never even happened."

Tips for Creating an Effective Fire Escape Plan

4/29/2018 (Permalink)

You likely already know how crucial it is to have a fire escape plan for your home.

However, do you know how to make an effective one? The sad fact is that few adults know how to create an easy and reliable fire escape plan, and people fail to maintain an escape route that’s easy to navigate and meets the current standards.

1. A Family Effort

Whether you have children or you just live with a few roommates, it’s absolutely imperative that everyone understands the escape plan. Therefore, make its formation a family effort. Walk through your home and identify all of the possible exit routes and ensure that everyone involved comprehends how to get out of each space.

2. Make Your Home Easily Identifiable

During your escape, the last thing you want to do is have emergency response teams and other professionals arrive late because they couldn’t identify your home. Make part of your planning a prevention effort. If your mailbox number isn’t clearly visible from the street, take the time to paint it on the curb in highly visible paint.

Having a fire escape plan on hand is important, but ensuring that it’s an effective one is potentially more important. Following these tips can help to make any emergency escape plan more reliable so you can rest easy knowing you and your family are prepared.