Recent Posts

Resolving Potential Water Damage to Your Furnace

4/23/2018 (Permalink)

Commercial Resolving Potential Water Damage to Your Furnace Give SERVPRO a call if you experience a busted pipe in your business.

When it comes to your business in Mesa, AZ having a functioning furnace is typically vital. A furnace helps maintain comfortable levels of heat, air conditioning and ventilation for employees and customers. Malfunctions such as a broken pipe can cause a furnace flood and water damage to your business. Therefore, it may be in your best interest to be prepared in an event of a flooded furnace. You can prevent further loss to your business by understanding how a pipe can break and following four important steps to treat and repair your furnace.

What Can Cause a Pipe To Break?

There are quite a few ways your business could have a water problem on its hands. The following types of water damage can occur due to severe weather conditions and poor plumbing:

• Water can freeze and burst in the pipes.
• Pipes that aren’t properly bolted in place may move due to the constant water circulation and may break.
• Poorly maintained pipes can suffer from corrosion.

How Can You Repair Your Furnace?

If your furnace has been damaged thanks to a broken pipe, there are a few key steps you can take to solve this problem.

• Turn off your furnace.
• Remove the water from the furnace flood either on your own or with the help of a professional restoration service.
• Replace your furnace valves if they have been submerged in water, especially if your furnace is electric.
• Your air ducts may also be wet. Turn on your furnace and pump as much warm air through the air ducts in order to dry them.

Recovering from a furnace flood can seem daunting at first, but being prepared can make it easy to handle. There are professionals available in Mesa, AZ who can fix damaged furnaces and provide air duct cleaning in case you need further assistance. With these solutions available to you, your business should be able to resume satisfactory performance once more. Visit
 for more information on commercial water damage. 

Black Water: Risks and Solutions

4/18/2018 (Permalink)

Storm Damage Black Water: Risks and Solutions Give SERVPRO a call if you experience water damage in your home or business.

Storms in Mesa, AZ can cause a variety of costly problems for homeowners. Water damage from flooding is particularly common after a strong storm. Rivers and sewers can overflow, which unfortunately, can seep into your home. Damage from water in general causes a host of issues, such as wood swelling, carpet damage, and loss of furnishings. Black water, however, is particularly dangerous because of damage to the occupants as well as the home.

How Black Water Is Different

This type of water is different from other flood waters because it has come into contact with sewage. Contamination from sewage can make flood waters exceptionally hazardous. Several types of microbes can be found in this type of flooding, such as viruses, protozoans, fungi, and invasive molds. 

What Actions To Take

When dealing with water damage that contains sewage, it can be important to take the right steps to prevent health problems and lasting damage to the home. First of all, stay away from the contaminated water. Avoiding contact is the best way to prevent health issues. Even breathing the air close to the water can be problematic.

Next, it can be a good idea to contact your insurance to see what kind of coverage is available. Finally, to ensure the health risks and damage to the home are limited as much as possible, it’s often best to call a professional. Professionals are familiar with the relevant standards for dealing with this kind of damage.

Where To Find Help

If you have the unfortunate situation in which you must deal with contaminated water, know that there are risks that make this type of flooding uniquely problematic. Luckily, there are also solutions. A water damage professional can remove the contaminated water, prevent mold, remove microbes, rehabilitate carpets, and most importantly, restore health and peace of mind to your home. Visit
 for more information on storm damage. 

Top 6 Places Mold May Be Hiding in Your Home

3/29/2018 (Permalink)

While many types of mold are harmless, some varieties can ruin the comfort and value of your home in Mesa, AZ. Unfortunately, not all mold is easy to see. On the contrary, mold growth can occur in places you may not expect it. Here are the top six places mold could be hiding in your home.

1. Under the Sink

To grow, mold spores need moisture and a food source. Because the areas under your kitchen and bathroom sinks can be damp, mold may easily grow. Meanwhile, since these areas are dark, you may not notice growth until you have a large-scale infiltration.

2. Behind the Washer and Dryer

Since your washer and dryer increase humidity in the laundry room, mold often has the right conditions to grow and spread. If you haven’t looked behind your appliances recently, you may have undiscovered mold growing in your home.

3. Beneath Laminate Flooring

Mold doesn’t only grow on visible surfaces. Rather, mold growth can occur beneath flooring. If you notice mold growing in places you can see, you should consider contracting for a professional inspection of places you can’t.

4. Inside Walls

If moisture is present, mold only needs a food source to grow. The paper on the outside of drywall is often irresistible to mold. If you notice mold on wood or see moldy drywall, you should probably look inside your walls to see if mold has taken hold there as well.

5. Below Grout

Mold can grow beneath tiles and below grout. If you see discoloration or smell foul odors in tiled areas inside your home, mold may be present.

6. In Air Ducts

Since mold spores are microscopic, they can easily float on the air throughout your home. Therefore, if you notice mold growing anywhere in your house, be sure you inspect your air ducts and vents for contamination.

You don’t have to be afraid of mold in Mesa, AZ. You should, however, understand that mold grows in both visible and hidden places. With a comprehensive inspection, you can likely identify mold growth and work toward managing it.

Can You Prepare Your Business for Flood Damage?

3/21/2018 (Permalink)

Having procedures in place to orchestrate recovery from a catastrophe is something that businesses often overlook.

Even if your business isn’t located in a flood zone, it’s possible to experience flood damage. Here are some suggestions to help you plan for the before and after of a flooding incident.

Assess Your Risk

The location of your business affects how you’ll prepare for the possibility of a flood. A number of conditions can cause flooding to occur or increase its likelihood:

  • Those located in low-lying areas and along coasts are at particular risk
  • Too much rain for the ground to absorb can cause flooding, whether occurring in a short time or over a longer period
  • Excess rain or snowmelt can affect levees, dams or sewage systems, causing breaches or overflows

Develop Your Plan

Once risk has been evaluated, you can choose strategies that seem most appropriate considering your circumstances. Some are preventive in nature while others are designed to assist in establishing normal operations after a flood. Use this list of ideas to spark discussions about plan elements that are suitable for your business and environment:

  • Determine an evacuation plan for your facility in the event of a catastrophic event
  • Stock an emergency preparedness kit that includes a battery-operated or crank radio and water
  • Maintain a data backup routine and store backups in multiple off-site locations
  • Decide if adding flood insurance provisions to existing coverage is warranted
  • Consider whether purchasing business interruption insurance is a worthwhile expense
  • Identify companies in Mesa, AZ, that can respond quickly to repair flood damage, including remediation of black water encroachment

Planning for contingencies is an important part of running any company. Anticipate the effects of flood damage that your business might experience and develop a roadmap for recovery. Doing so can let you return to serving your customers with less disruption than you may experience without advance preparation.

Factors Affecting Your Cleanup Timeline

3/21/2018 (Permalink)

When anything happens to your home in Mesa, AZ, it is natural to want the problem fixed as soon as possible.

If your home floods as the result of bursting pipes, however, the restoration process can take quite a few days. If the water damage is minimal and only affects surfaces that can be easily dried, water restoration specialists could finish the process in as little as three to five days. Other factors, however, complicate matters.

Water Contamination Level

If the water that floods your home is sanitary, the primary task involved in cleanup is merely drying. More intense levels of contamination, however, may result in additional cleaning processes, delaying the restoration’s end date. When it comes to flooding, there are three categories of water:

  • Category 1 – clean water from faucets or supply lines
  • Category 2 – contaminated water from bursting pipes carrying appliance or fixture outtake
  • Category 3 – sewer water or outside floodwater

The more contaminated the water is, the longer the cleanup process is likely to be.

Extent of Damage

Repair technicians can fix a broken pipe, but if the leak is significant, items affected may have to be replaced. If you have wood floors, they are likely to buckle and warp, requiring them to be removed. If your walls are saturated by standing water, the repair process is going to take longer while the section of the wall below the flood cut is removed and replaced. Any time the structural integrity of an area of your home is compromised by water damage, the timeline for fixing the problem will be extended.

While it is necessary to start the restoration process quickly after you discover bursting pipes in your home, the process itself may not be as fast as you would like for it to be. Flood restoration specialists in Mesa, AZ, can give you an estimate of the time it will take to complete repairs on your home. Whether it takes a few days or a few weeks, it is important that the restoration be thorough.

Cleaning After a Disaster in Mesa, AZ

3/21/2018 (Permalink)

Every homeowner must allow enough time for the work to be done after a storm.

It will last over a couple of days to do the cleaning of a flooded home. Keeping the home ready for any sort of natural disaster is quite difficult. However, the cleaning portion after a disaster can be left to the professionals. The work must be completed by trained professional who understand how to clean black water damage. Each home that has had flooding will need to have extensive cleaning and restoration done to their home.

Homeowners in the Mesa, AZ, area need to be prepared for flooding after heavy rains. Black water can be devastating for a home but the cleaning doesn't have to be. Call the experts of SERVPRO of Mesa East after flood damage.

Visit SERVPRO of Mesa East for more tips on disaster preparedness.

Why hire the Professionals?

3/21/2018 (Permalink)

Hiring professionals to help with mitigation when you have water in business properties is a way to expedite the process of drying the location and reducing the risk of mold growth, regardless of the size of the space.

When you have water in business properties, reducing mold growth is imperative to ward off high restoration costs. With proper tools, mitigation is possible with the assistance of professionals who specialize in flood damage, allowing you to gain peace of mind with less stress and worry altogether.

SERVPRO of Mesa East is ready with the right equipment to dry your company of the flood or broken pipe. Here is a list of some of the equipment we use:

  • Low wattage air movers
  • Dehumidifiers
  • EPA registered antimicrobials
  • High powered water extractors
  • Trash pumps for flooded basements or elevator shafts

Warning for Hiking in Arizona: Part One

1/22/2018 (Permalink)

Storm Damage Warning for Hiking in Arizona:  Part One Seven Sacred Pools in Sedona, AZ

For those of you who know me know that I'm a Midwest girl at heart.  Growing up in the country in Iowa with my graduating class size being 32, moving to Phoenix was a culture shock to me, to say the least.  I missed my quiet country life and felt like I needed an escape.  It took me a couple of years to explore the state and find some of the most peaceful places to escape to.

Phoenix has a lot to offer, and if you like to hike, I have several great hikes I can recommend in the area (Camelback Mountain being my favorite, of course).  But if you have more time to explore this state, I highly recommend Sedona (2 hours from Phoenix). More specifically, I recommend hiking to the Seven Sacred Pools on the Soldiers Trail Pass. 

Soldiers Trail Pass is a 5 mile loop and has some great views and great stops along the way.  It's a fairly easy hike and is kid and dog friendly.  This picture hardly does this hike justice! 

Warning For Hikers

Flash flooding is a nightmare for hikers. Be safe during monsoon season in the Phoenix area because a storm can happen anytime. Dry rivers and canyons can easily become hazardous. 

I hope you can take the time to get outdoors and enjoy our beautiful state, for Arizona has a lot to offer! Be safe! 

Meet Our Marketing Team!

1/22/2018 (Permalink)

Commercial Meet Our Marketing Team! Vicki, Kelly and Ashley

If you haven't gotten a chance to meet the amazing marketing team for SERVPRO of Mesa East, let me introduce you!

Our long time Sales and Marketing Manager, Kelly Kordick, has been with us for almost 9 years.  She started when she was a Junior at Arizona State University.  Kelly started out marketing to Insurance Agents, but now she specializes in the Property Management Industry as well as handling some of our estimating.  

Our Sales and Marketing Representative, Ashley Gilbreath, has worked for us for over a year now.  She specializes in Insurance Agents and Commercial Marketing.  Ashley graduated from Arizona State University where she majored in Biology and was also on the ASU Dance Team.  

Our Summer Marketing Intern, Vicki Kordick, attends Iowa State University where she is majoring in Business Marketing & Management.  Vicki has worked for SERVPRO in Iowa as well but spends her summers with SERVPRO of Mesa East.  

Categories of Water Damage

1/16/2018 (Permalink)

Water Damage Categories of Water Damage Carpet Delamination- necessary to remove the carpet

There are three categories of water damage.

Category 1 - Water from a clean source (Supply Line)
Category 2 - Water that is somewhat contaminated (Washing Machine)
Category 3 - Water that is grossly contaminated (Sewer Backup)

Some insurance companies require drying in place for Cat 1 losses, meaning the restoration company isn't allowed to remove carpet and padding, etc., without approval.  There are some cases on Cat 1 losses where it's OK to remove the carpet, such as if the carpet is stained or delaminated.  SERVPRO of Mesa East will work with your adjuster directly and follow all of their guidelines while doing demo and any other necessary work.  We make it hassle-free for you as we are always in constant contact with your adjuster to get all approvals and make sure everyone is on the same page.