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How To Make a Water Damage Claim

8/16/2018 (Permalink)

Water Damage How To Make a Water Damage Claim To successfully navigate the insurance claim and cleanup process, follow these tips and don't be afraid to get a flood restoration expert involved.

No homeowner in Mesa, AZ, likes the shock of coming home to a flood caused by a major pipe burst or a water heater leak. If the damage to your home is severe, you may want to file an insurance claim. If so, you will need to contact the insurance agency immediately. Read your insurance policy to determine coverage, exclusions and whether you are responsible for preventing additional damage. When you're ready to make a claim, follow these four steps.

1. Gather Evidence

When you file a claim, you are likely to obtain a better settlement if you collect evidence using an effective plan. The steps below can help you to build a solid claim:

• Take pictures of the damage from a few different angles and pair them with a written inventory of each item's model, age and replacement cost.
• Identify whether any outside person's actions may have caused the damage and secure their contact information.
• Keep detailed and accurate records as you gather.
• Organize your evidence chronologically as you collect it.

2. Mitigate Damage

Some policies may require the homeowner to give evidence of action taken to prevent further damage as part of an insurance claim. Others may not. Either way, it will likely help your case if you clean up whatever you can safely access and salvage items that can be restored. Be sure to save this step until after you've photographed the damage, of course.

3. Keep Records

Keep detailed records and copies of every contact you make or receive from insurance representatives. Assemble your evidence and check to make sure you have not overlooked anything. You should now be in a good position to file your claim.

4. File a Claim

Inform your insurance company in writing that you are filing an official claim. The insurance company's adjuster will conduct a damage inspection at your home. After a review, the company will send you an official statement of the dollar amount your policy will cover and exclude for this claim

To successfully navigate the insurance claim and cleanup process, follow these tips and don't be afraid to get a flood restoration expert involved. For more information, visit http://www.SERVPROmesaeast.com/.

Mold 101

7/23/2018 (Permalink)

Commercial Mold 101 In nature, mold serves a natural purpose in the ecosystem. However, mold, especially black mold, should not take up residence in your building.

In short, mold is a fungus that helps to decompose dead plants and animals by breaking down carbon material. Mold spreads through the air via spores that attach themselves to any source of food. Their spores can also grow indoors. One of the most infamous is Stachybotrys, also commonly known as “black mold.” However, this is not the only mold that can find its way into buildings. Although the exact number of species is still unknown, scientists estimate that there are thousands. Many can affect your business in Mesa, AZ. Here are some of the most common kinds and how to identify them.

1. Aspergillus

Aspergillus is frequently found wherever dust accumulates. It typically has a brown or dark-green color. Different places this mold can spread are floors, wallpapers and air filters. Certain species are also found on food.

2. Stachybotrys

Stachybotrys earned its nickname, black mold, through its distinctive greenish-black gel-like appearance. Like many fungi, it can spread in any area with a moisture problem. That is why it is frequently found in restrooms or on walls in rooms that have experienced flooding. While some species may not pose a large threat to public safety, you can check with a reputable mold cleanup service to inspect your property in order to identify whether professional removal is necessary.

3. Cladosporium

Cladosporium can also spread in areas of high moisture. Colonies can grow in bathrooms, in basements and on any wood surface. Typically, you can spot this type of mold by its green or brown color. While it is possible to remove this type of mold yourself, calling qualified mold experts can assist in its disposal.

In nature, mold serves a natural purpose in the ecosystem. However, mold, especially black mold, should not take up residence in your building. Learning how to identify mold and who to call when you face an infestation will help you safeguard your business’s future. For more information, visit http://www.SERVPROmesaeast.com/.

Developing a Fire Evacuation Plan

7/23/2018 (Permalink)

Fire Damage Developing a Fire Evacuation Plan If you prepare yourself and your family well, you can help minimize the chances of tragedy if a fire starts in your house.

As a homeowner and parent, you couldn’t bear the thought of a devastating fire threatening your kids’ safety or the security of your house and belongings. In the event of a fire, the most important thing you can do for your family is safely get everyone out. To avoid confusion and panic, it’s essential that you develop an escape plan so that if this terrible ordeal does occur, everyone will know what to do. There are some basic steps and components for evacuating if your Mesa, AZ, home is on fire.


Conduct a Thorough Walk-Through


You live in your home, but that doesn’t mean you shouldn’t become more familiar with the intricacies of the layout and places of exit. Take your family through your house to ensure everyone knows how to effectively take part in a fire escape.


* Inspect the windows and doors in every room.
* Make sure the windows open easily and that even younger family members can open them.
* Make sure there are at least two ways out of every room.


Pick a Gathering Place


Once everyone has safely escaped the home fire, you need a place to congregate. This should be a safe distance from the home, and it should be a place everyone is familiar with. Make sure everyone in your family knows the spot you’ve designated so there won’t be any mistake about where you should go if a fire starts.


Practice the Escape


You hope to never have to put this escape plan in motion, but if you have to, you’ll be glad you’ve done a few run-throughs. Your kids’ safety is at stake, so make sure everyone has the process down well.


There’s nothing more important to you than your kids’ safety. If you prepare yourself and your family well, you can help minimize the chances of tragedy if a fire starts in your house. For more information, visit http://www.SERVPROmesaeast.com/. 

First Signs of Sewer Backup

7/23/2018 (Permalink)

Storm Damage First Signs of Sewer Backup It is vital you call in the experts as soon as possible to keep your family safe.

Heavy storms and the accompanying rainwater can create problems for homeowners, as sewage systems within Mesa, AZ, might be suddenly tasked with draining more water than they were designed to handle. Too much water being forced through a narrow opening can actually create the reverse effect of pushing water backwards, causing a sewer backup that affects residential properties. If your house is experiencing backflow problems, look for these noticeable signs.

1. Multiple drains will experience a clog. It is common to find a blockage when too much hair, debris, or food particles have made their home in a drain pipe, but to find several clogs at the same time is an indication of a deeper issue.

2. Water will backflow out of other drains. If you notice water gurgling from your kitchen drain after running the dishwater, or find black water filling the shower floor after flushing the toilet, you can be certain of a sewer backup. The draining water has encountered a block and it is looking for an alternate escape route.

3. Flushing the toilet is difficult. Should your toilet refuse to flush, and you have unsuccessfully tried plunging, you may have a bigger problem. Having some bubbling in the toilet bowl is normal, yet excessive bubbling that occurs after flushing or when draining water in another part of the house is also a sign of a problem.

In addition to clogged drains and bubbling backflow in kitchens and bathrooms, check your basement or lower-level rooms for standing water, being careful to avoid situations where electricity is present. Drainage problems can often trigger flooding in these areas where a laundry drain might be.

It is vital you call in the experts as soon as possible to keep your family safe. Sewer backup brings wastewater into the home, creating unsanitary conditions for families regardless of where the water enters. If storms are threatening the Mesa, AZ, area, stay alert for these signs of backup. For more information, visit http://www.SERVPROmesaeast.com/

First Signs of Sewer Backup

7/23/2018 (Permalink)

Storm Damage First Signs of Sewer Backup It is vital you call in the experts as soon as possible to keep your family safe.

Heavy storms and the accompanying rainwater can create problems for homeowners, as sewage systems within Mesa, AZ, might be suddenly tasked with draining more water than they were designed to handle. Too much water being forced through a narrow opening can actually create the reverse effect of pushing water backwards, causing a sewer backup that affects residential properties. If your house is experiencing backflow problems, look for these noticeable signs.

1. Multiple drains will experience a clog. It is common to find a blockage when too much hair, debris, or food particles have made their home in a drain pipe, but to find several clogs at the same time is an indication of a deeper issue.

2. Water will backflow out of other drains. If you notice water gurgling from your kitchen drain after running the dishwater, or find black water filling the shower floor after flushing the toilet, you can be certain of a sewer backup. The draining water has encountered a block and it is looking for an alternate escape route.

3. Flushing the toilet is difficult. Should your toilet refuse to flush, and you have unsuccessfully tried plunging, you may have a bigger problem. Having some bubbling in the toilet bowl is normal, yet excessive bubbling that occurs after flushing or when draining water in another part of the house is also a sign of a problem.

In addition to clogged drains and bubbling backflow in kitchens and bathrooms, check your basement or lower-level rooms for standing water, being careful to avoid situations where electricity is present. Drainage problems can often trigger flooding in these areas where a laundry drain might be.

It is vital you call in the experts as soon as possible to keep your family safe. Sewer backup brings wastewater into the home, creating unsanitary conditions for families regardless of where the water enters. If storms are threatening the Mesa, AZ, area, stay alert for these signs of backup. For more information, visit http://www.SERVPROmesaeast.com/

Your Toilet Overflowed...Now What?

6/21/2018 (Permalink)

Water Damage Your Toilet Overflowed...Now What? From sewer damage and a malfunctioning toilet to foreign objects and too much toilet paper, an overflowing toilet can happen to anyone.

It's the last thing you want to happen, but sometimes you can't avoid it—your home in Mesa, AZ, has a flooded toilet. Whether it's from sewer damage, clogged pipes, or a malfunctioning toilet, there's still a mess to clean up. So, what do you do? Follow these four steps.

1. Turn off the water. The first thing to do is twist the turn-off valve located at the base of your toilet to stop the flow of water. If your toilet doesn't have one or you're unable to twist it completely, remove the tank lid and place the "ball" or "float" into a resting position until water ceases to fill. You should also ensure there are no electronics, cords, or outlets exposed to the water. If there are, leave the room immediately and use the circuit breaker to turn off the electricity.

2. Check for obvious obstructions. A mass of toilet paper or a foreign object may have been mistakenly flushed. Use a toilet plunger and attempt to remove the blockage. If there is no blockage, sewer damage may be the cause of your issue.

3. Clean the area. Clean up as much as you can, taking extra care to treat anything the toilet water touched. If the toilet is not on the ground floor, check the room below it, too. Make sure to wear rubber gloves and thoroughly wash any bath mats or towels that got wet in the process. If something was damaged by the water and you're unable to clean it yourself, contact a local water damage restoration company to avoid throwing these items away. They'll have the tools needed to restore cabinets, fabrics, and other items you can't clean properly.

4. Call the professionals. If you're unable to fix your flooded toilet yourself, call for help. If a plumber can't locate the source of the overflow, you may need to contact the sewage company directly.

From sewer damage and a malfunctioning toilet to foreign objects and too much toilet paper, an overflowing toilet can happen to anyone. Follow these four steps to save your home—and yourself—from unnecessary stress. For more information, visit http://www.SERVPROmesaeast.com/.

Be Proactive To Protect Against Plumbing Problems

6/20/2018 (Permalink)

Commercial Be Proactive To Protect Against Plumbing Problems Plumbing problems don't have to catch you unprepared.

Plumbing problems are often some of the most uncomfortable and unpleasant to deal with, but there are steps you can take to avoid them. One of the first steps to protecting your Mesa, AZ, business is identifying the proper type of commercial plumber. Some professionals focus on industrial systems, and others focus on restoration services.

Recognize the Potential for Trouble

There are many types of plumbing issues that could affect your business if you don't take preventative actions:

• Plugged toilets
• Clogged drains
• Dripping faucets
• Leaky pipes
• Buried pipes broken by tree roots

Set Up Routine Maintenance

The next step to protecting your business from any of these damages, including a broken pipe or water main, is to establish a routine maintenance schedule. This should include assessments of the whole system, answers to your questions, and routine repairs as necessary. For instance, a leaky faucet may seem to be just an annoyance, but it should be a priority if you don't want to face more expensive plumbing problems.

Schedule Inspections for the Water Heater

Professionals should also take a look at your water heater during their service visits. If the water temperature is hard to control, your water heater may need attention. However, you should not attempt repairs on the heater. Fidgeting with the wrong valve or component could lead to an explosion. It's always best to turn this repair over to a professional.

Know What To Expect

The third proactive step to avoid plumbing trouble is paying attention to the normal sounds and smells of your business. A slow drip of water within the walls can lead to unexplained odors and an increase in your utility bills. Contact plumbing or restoration professionals whenever confronted by unexplained rattles or bumps and by unpleasant smells. These could all be signs of unseen trouble.

Plumbing problems don't have to catch you unprepared. Decide now that you'll protect your business and surrounding property by taking preventative actions. For more information, visit http://www.SERVPROmesaeast.com/.

How To Restore a Flooded Basement

6/14/2018 (Permalink)

Storm Damage How To Restore a Flooded Basement Prepare for a flooding event in advance.

Getting water out of a flooded basement in commercial buildings becomes much easier with the right equipment. Specialized pumps can help empty water, even if it is filled with debris. When removing water from your flooded basement or lower levels in Mesa, AZ, it is important to follow safety protocols. Water should not be pumped out during a storm. Instead, it is best to wait until the water levels stop rising, and then employ the correct tools to do so. Restoration efforts should include the following three steps:

? Empty the space of furnishings.
? Pump the water out.
? Dry and restore the area.

Pumping Out Water

There are a few kinds of pumps used in water removal, depending on the situation. Sump pumps are used in basements with a water-collecting sump area. Basements that are flooded regularly are good candidates for having a sump pump installed to ease the cleanup. Otherwise, a trash pump might be used. Trash pumps process solids and debris commonly found in floodwater, like twigs, muds, sand, and silt. Finding a restoration company with knowledge and experience in the equipment needed for your situation is the best choice to get a basement back in shape.

Basement Restoration

In order to return a basement to its former condition, several cleaning methods are worth considering:

? Carpet or floor cleaning
? Dehumidification
? Odor removal

A truck-mounted carpet cleaner is powerful and thorough, using energy from the vehicle itself to power the cleaning mechanisms, and outfitted with its own waste tank, which makes disposal of its wastewater much more convenient. Moisture-level monitoring throughout the repair is another process to ask your restoration company about, as it can help assure that all water has been removed.

Prepare for a flooding event in advance. Doing some basic research on basement flood repair and the equipment used in the process can help in deciding what cleaning and restoring processes are necessary for a given basement flood. For more information, visit http://www.SERVPROmesaeast.com/.

3 Facts Every Company Owner Should Know About Business Insurance

5/18/2018 (Permalink)

Commercial 3 Facts Every Company Owner Should Know About Business Insurance Protecting your Mesa, AZ, business from fire, flooding and other disasters with commercial insurance is probably a high priority for you.

Protecting your Mesa, AZ, business from fire, flooding and other disasters with commercial insurance is probably a high priority for you and one of the most effective ways to guard your investment. However, if you only recently stepped into the world of entrepreneurship, you may not be familiar with business insurance or how to purchase a policy that suits your company’s needs. Before you sign on with an agent, you may want to first understand some important facts about coverage so you can make the best policy choices possible.

1. Location Matters

When you first start to browse insurance for your business, it is important to consider the building’s location. Crime rate, the availability of fire crews and possible flood risk may all be factors in what you pay for your policy. For example, if your building is in an area at or near sea level or near a large body of water that is capable of flooding, your policy may be costlier than one for a building with a lower risk.

2. Consider Your Building’s Construction

The overall construction of your building can affect the details of any commercial insurance policy you are offered. If you have only recently purchased a building and want to make some improvements and additions, it is important to discuss them with your insurance agent first. Using flame-retardant material and having your building’s fire risk gauged by a fire damage and restoration company can lower the cost of your premiums.

3. Employment Risks May Affect Premiums

The type of business you run may affect the type of coverage available to you. For example, if your employees perform high-risk work with machinery, such as a deli, you may need to buy additional insurance to cover them as well as the building. You may want to let your agent know about any possible dangers so you can purchase coverage that suits you.

Finding the right commercial insurance for your Mesa, AZ, business can be a challenge. However, when you understand a few basic facts about how to find the right policy, you can have peace of mind that your building and property are covered. For more information, visit http://www.SERVPROmesaeast.com/.

Why Doesn’t Mold Go Away on Its Own?

5/16/2018 (Permalink)

Mold Remediation Why Doesn’t Mold Go Away on Its Own? Most homeowners lack the proper resources for effective mold detection and cleanup, and home removal is only partly effective in stopping the spread.

Some things you can wait out – but mold isn’t one of them. Black mold isn’t just pervasive; it’s invasive and can cause you significant problems if you don’t head it off at the pass. Mold won’t disappear if you just wait long enough for it to go away on its own. This is a problem you have to actively tackle with mold cleanup and remediation, especially if your home in Mesa, AZ, has a moisture problem.

So Just Why Is Mold So Hard To Get Rid Of?

The reason mold is so hard to get rid of is because even when you can’t see it, it never goes away. Mold exists in your environment as spores; as long as those spores don’t begin to sprout into fungal growths, there’s little to worry about. But it doesn’t take much to start black mold’s growth cycle; the smallest amount of moisture combined with organic matter such as fabrics, wood, drywall, and food can cause mold to begin to grow. Common sources of moisture leading to mold include the following:

• Leaking windows and roofs
• Burst or leaking pipes
• High humidity from environmental factors or shower steam
• Condensation from malfunctioning appliances
• Flooding from natural disasters such as hurricanes

Any one of these factors can create an environment ideal for mold to breed and spread throughout your household, including in hidden areas where it might not be readily visible.

How Can You Prevent Mold, Then?

The best way is to keep your home dry. Drying the home won’t be enough to get rid of the existing black mold, though. Generally, the only way to do this is through mold remediation and cleanup, usually by hiring special services and professionals who specialize in mold removal. Most homeowners lack the proper resources for effective mold detection and cleanup, and home removal is only partly effective in stopping the spread and preventing a reoccurrence. For more information, visit http://www.SERVPROmesaeast.com/.